- Xfinity shoppers have taken to social media to complain of an outage.
- Xfinity is a division of telecommunications huge Comcast.
- The outage appears to be nationwide all over the US.
Xfinity consumers have taken to social media to sound the alarm about a large web outage on Tuesday.
On Twitter, an Xfinity aid employee told just one client: “We are at present getting connection concerns all around the nation, our network workforce is working challenging toward a resolution.”
Xfinity is Comcast’s division devoted to purchaser cable television, phone, and internet and wireless provider. As of December 31, 2020, Comcast had 28.4 million online providers buyers. Comcast to start with dove into the online assistance small business in 1996, attracting controversy over its use of details caps.
Social media buyers who claimed encountering outages were being primarily based all around the nation. Makes an attempt to ring up Xfinity’s purchaser service line resulted in a hectic signal or an fast disconnect. Shoppers also described remaining not able to access the internet provider’s cellular app, or the firm’s outage map. Facts from outage-checking service Downdetector displays that reports for Xfinity outages spiked around 9 a.m. ET Tuesday.
“Earlier, some buyers knowledgeable intermittent services disruptions as a final result of a community concern,” a enterprise spokesperson told Insider. “We have resolved the issue and provider is now restoring for impacted customers, as we continue to examine the root bring about. We apologize to those who were being impacted.”
—Shaun Norton (@ShaunNorton) November 9, 2021
—Aram 🏳️🌈 (@AramVartian) November 9, 2021
Other customers who shed internet appeared to the silver lining of having a day off of do the job or college.
—𝚊𝚝𝙲𝚘𝚖𝚖𝚞𝚗𝚒𝚌𝚊𝚝𝚒𝚘𝚗𝚜 (@atCommLLC) November 9, 2021
—Shane Cannon Coolbaugh (@ShaneCoolbaugh) November 9, 2021